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Business Process Management Support

Restructuring your internal operations can boost your company’s efficiency, productivity, and overall client satisfaction.

What is a Business Process Management (BPM) Support Specialist?

A business process management (BPM) support specialist is a remote administrative assistant who helps your company modernize and execute new internal business processes. A BPM support specialist can examine your current processes, interpret where bottlenecks and opportunities lie and implement innovative solutions.

Business Process Management Support Tasks

SBOs and corporations use multiple (and complex) processes to complete business tasks, with diverse components supported by activities in another part of the organization. The procedures that work for one company rarely produce identical results for another; hence, the need for specific customization of each process that precisely corresponds to the organization’s needs (and stays compliant with regulatory agencies as necessary).

Firms use a BPM support specialist to help automate repetitive manual activities across the organization. Examples of the processes a company may wish to automate include:

Attendance and time tracking
Backup and restoration processes
Employee and client onboarding
Purchase orders
Social Media Marketing

A BPM support specialist can:

Map out the current procedures (including who is responsible and when each task needs execution).
Recommend goals for upgrading the current approach and the technology the company can use.
Create standard operating procedures (SOP) for each operation.
Design new methods as necessary.
Research and write best practices for each function.
Create training manuals for hybrid and remote workers.
And more!